http://drjudyhalliday.wordpress.com/2008/02/19/customer-service-as-a-marketing-strategy/ Life Lessons, Coaching, and Consulting from a Psychological Viewpoint Thu, 01 Jan 2009 20:14:12 +0000 http://wordpress.com/ hourly 1 http://drjudyhalliday.wordpress.com/2008/02/19/customer-service-as-a-marketing-strategy/#comment-42 Carrie T Wed, 16 Jul 2008 22:51:06 +0000 http://drjudyhalliday.wordpress.com/?p=19#comment-42 Wow! It is amazing to know that some store owners actually still care about people enough to make such a great experience happen. I have my own small company and have been looking for ways to better our customer service. I ordered a <a href="http://www.deliverandmeasure.com/" title="customer service book" rel="nofollow">customer service book</a> from a company called mindshare that seems to have lots of great insight into building a better company based off how you treat your customers. I am excited to see what it will bring! p.s I love the picture!! Wow! It is amazing to know that some store owners actually still care about people enough to make such a great experience happen. I have my own small company and have been looking for ways to better our customer service. I ordered a customer service book from a company called mindshare that seems to have lots of great insight into building a better company based off how you treat your customers. I am excited to see what it will bring!
p.s I love the picture!!

]]> http://drjudyhalliday.wordpress.com/2008/02/19/customer-service-as-a-marketing-strategy/#comment-32 Shell Smith Tue, 03 Jun 2008 22:40:26 +0000 http://drjudyhalliday.wordpress.com/?p=19#comment-32 I think this is a great story of why companies need to put more effort into their customer service. I recently came across a Fox Business <a href="http://mshare.net/news/mshare-news-04102008.html" title="interview" rel="nofollow">interview</a> where the President of Mindshare talks about how in this age people talk about their experiences. I think you have pointed this out nicely. I think this is a great story of why companies need to put more effort into their customer service. I recently came across a Fox Business interview where the President of Mindshare talks about how in this age people talk about their experiences. I think you have pointed this out nicely.

]]> http://drjudyhalliday.wordpress.com/2008/02/19/customer-service-as-a-marketing-strategy/#comment-20 Just Jill Thu, 21 Feb 2008 23:59:49 +0000 http://drjudyhalliday.wordpress.com/?p=19#comment-20 Do You think I have the right thought...Re: CheriMc.. She has hurt alot of people. She baits and stalks people here who have family members that are sick, passed away or missing. You can just tell me Y or N on Greta. Do You think I have the right thought…Re: CheriMc.. She has hurt alot of people. She baits and stalks people here who have family members that are sick, passed away or missing. You can just tell me Y or N on Greta.

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